Other Specialist helplines
Alcohol and Drug Helpline
Visit - alcoholdrughelp.org.nz
Need to talk - 0800 787 797
or Online Chat
Gambling Helpline
Visit - gamblinghelpline.co.nz
Need to talk - 0800 654 655
Anxiety NZ
Visit - anxiety.org.nz
Need to talk - 0800 269 4389 (0800 ANXIETY)
Safe to Talk
For help to do with sexual harm. Available 24/7 and staffed by trained counsellors
Visit - safetotalk.nz
Need to talk - 0800 044 334
or free text - 4334
Seniorline
A free information service for older people.
Visit - seniorline.org.nz
Need to talk - 0800 725 463
Music Helps
The Wellbeing Service is a 24/7 online, on the phone and in-person counselling service fully funded by the NZ Music Foundation and provided free of charge to those in the Kiwi music community who can't access the help they need due to hardship and other circumstances.
Visit - musichelps.org.nz
Need to talk - 0508 687 424 3577 (0508 MUSICHELPS)
Shine
Confidential domestic abuse helpline
Visit - 2shine.org.nz
Need to talk - 0508 744 633
Quit Line
Smoking cessation help
Visit - quit.org.nz
Need to talk - 0800 778 778
Vagus Line
Promote family harmony among Chinese, enhance parenting skills, decrease conflict among family members (couple, parent-child, in-laws) and stop family violence. (Mon, Wed, Fri 12 noon – 2pm)
Need to talk - 0800 56 76 666
Women's Refuge
For women living with violence, or in fear, in their relationship or family
Visit - womensrefuge.org.nz
Crisis line – 0800 733 843 (0800 REFUGE)
Shakti Crisis Line
For migrant or refugee women living with family violence
Need to talk - 0800 742 584
Helplines for parents, family and friends
EDANZ
For information on improving outcomes for people with eating disorders and their families.
Visit - ed.org.nz
Need to talk - 0800 233 269 (0800 2 EDANZ)
or in Auckland - 09 522 2679
or email - info@ed.org.nz
Parent Help
For parents/whānau seeking support, advice and practical strategies on all parenting concerns. Anonymous, non-judgemental and confidential.
Visit - parenthelp.org.nz
Need to talk - 0800 568 856
Family Services 222 Helpline
For help finding (and direct transfer to) community-based health and social support services in your area.
Visit - familyservices.govt.nzy
Need to talk - 0800 211 211
Yellow Brick Road
Supporting families towards mental wellbeing.
Visit - yellowbrickroad.org.nz
Find a Helpline
Search for international helplines.
Visit - findahelpline.com
Helplines for children and young people
Youthline
Visit - youthline.co.nz
Need to talk - 0800 376 633
or free text - 234
or email - talk@youthline.co.nz
or - online chat
The Lowdown
Visit - thelowdown.co.nz
email - team@thelowdown.co.nz
or free text - 5626
What's Up
Phone counselling is available every day of the week, 365 days of the year, 11am – 11pm.Online chat is available from 11am–10:30pm 7 days a week, including all public holidays.
Visit - whatsup.co.nz
Need to talk - 0800 942 8787 (for 5–18 year olds).
Depression
OutLine Aotearoa
Provides confidential telephone support and online chat support between 6 pm - 9 pm every day.
Visit - outline.org.nz
Need to talk - 0800 688 5463 (0800 OUTLINE)
National help lines and support services
All services listed are 24 hours a day seven days a week unless otherwise specified
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Need to talk – 0800 543 354 (0800 LIFELINE)
or free text to 4357 (HELP) -
Youthline – 0800 376 633
free text - 234
or email - talk@youthline.co.nz
or - online chat -
Samaritans – 0800 726 666
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Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)
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Healthline – 0800 611 116
Learner Support Services
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Auckland Central - 0800 800 717
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North Shore - 09 486 8900
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West Auckland - 09 822 8600
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South Auckland - 09 270 4742
Contact your Training Advisor who can suggest some support options for you. In first instance you might like to contact your GP for support.
Services you can contact if you don’t feel safe
Auckland Based Mental Health Crisis Teams
Other Support Services
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Emergency Services - 111
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24/7 Counselling support: text or call - 1737
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Puawaitanga, provides 6 sessions of counselling virtually - 0800 782 999
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Domestic Violence Support:
Shine - 0508 744 633
Shakti - 0800 742 584 -
Rainbow Mental Health Support, Outline: 0800 688 5463
Links to good information on suicide wellbeing, Kaupapa Māori Resources. Some of these resources are free and some are available to purchase. They may be good for your workplace - shop.mentalhealth.org.nz